General issues of K.M

Knowledge Management Essentials Bryan Bergeron John Wiley & Sons, Inc. | 2003 Submitted by elissaveta Key Issues in the New Knowledge Management Joseph M. Firestone, Mark W. McElroy Butterworth-Heinemann | 2003 Submitted by elissaveta The New Knowledge Management : Complexity, Learning, and Sustainable Innovation Mark W. McElroy Butterworth-Heinemann | 2003 Submitted by elissaveta Harvard Business Review on Knowledge Management Peter Ferdinand Drucker, David Garvin, Dorothy Leonard, Susan Straus, John Seely Brown Harvard Business School Publishing | 1998 Submitted by elissaveta The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms Amrit Tiwana Prentice Hall | 2002 Submitted by elissaveta Knowledge Management Case Book : Siemens Best Practises Thomas H. Davenport, Gilbert J. B. Probst, Heinrich von Pierer Publicis Corporate Pbl. and John Wiley & Sons | 2002 Submitted by elissaveta Knowledge Management in Theory and Practice Kimiz Dalkir Elsevier Inc. | 2005 Submitted by elissaveta Knowledge Management Tools and Techniques : Practitioners and Experts Evaluate KM Solutions Madanmohan Rao Elsevier Inc. | 2005 Submitted by elissaveta Knowledge Horizons, The present and the promise of knowledge management Chalres Despres, Daniele Chauvel Butterworth -Heinemann | 2000 Submitted by albena Knowledge Management : Concepts and Best Practices Kai Mertins (Editor), Peter Heisig (Editor), Jens Vorbeck (Editor) Springer; 2 edition | 2003 Submitted by albena The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results on business-process oriented knowledge management, pro-active change management, KM strategy, knowledge structuring and KM audit, reviews the latest advancements in measuring intellectual capital and classifies more than 100 KM tools. Best Practices in KM are described by the Swiss Benchmarking Center TECTEM at University St. Gallen and in case studies from price-winning companies like Aventis and Siemens as well as from Arthur D. Little, British Aerospace plc., Hewlett-Packard, IBM, Phonak and Roche. New survey results on KM from EFQM, OECD and on "The Future of Knowledge Management" are presented. The book concludes with an overview on research funded by the European Commission in order to make "KM Made in Europe" a reality. Introduction to Knowledge Management : KM in Business Todd R. Groff, Thomas P. Jones Butterworth-Heinemann | 2003 Submitted by albena Knowledge Management: Current Issues and Challenges Elayne Coakes Irm Press | 2003 Submitted by albena This scholarly discussion of managerial challenges details the most recent research on how organizations can better create, share, and exploit knowledge. Spanning the business and public service context, the information provided covers practical issues such as measuring returns, establishing trust, and integrating technology. Also discussed are knowledge management systems, Internet support, and information systems development. Management Consulting : Emergence and Dynamics of a Knowledge Industry Matthias Kipping, Lars Engwall Oxford University Press, USA | 2003 Submitted by albena This book provides insight and concrete knowledge and an international perspective into the growing field of Consulting. Each chapter is based on original research and offers a wide variety of real-life situations from different countries, consulting firms and client corporations. Management Consulting: Emergence and Dynamics of a Knowledge Industry, is divided into three distinctive parts: "Historical Perspectives on the Consulting Industry', 'Organizational Perspectives on the Consultancy Firm', and Relationship Perspectives on the Consultancy Project'. This volume, with the help of an exceptional team of contributors distinguishes and examines consulting at three levels of analysis: industry, organization and project. Wissensmanagement für die Praxis Peter Pawlowsky, Rüdiger Reinhardt (Hrsg.) Luchterhand | 2002 Submitted by gerd Das Buch ist in 15 Kapitel zu einzelnen Themenbereichen des KM untergliedert, die in sich abgeschlossen sind (Learning communities, Wissens- und Lernportale, Content management, open space usw.). Eine Verknüpfung von Theorie und Praxis wird hergestellt, indem Erfahrungen aus unterschiedlichen Unternehmen einbezogen werden und die Darstellung umsetzungsnah aufbereitet ist Key Issues in the New Knowledge Management Joseph M. Firestone, Mark W. McElroy Butterworth-Heinemann | 2003 Submitted by albena The authors adroitly link the often-abstract issues of information processing and knowledge creation with the tangible and crucial management issues of organizational learning, motivation and culture that executives often neglect when formulating a knowledge management strategy. By relating these concepts in a straightforward, relevant and empowering way, Firestone and McElroy achieve [in this book] what Peter Senge has done for the field of organizational learning. Their carefully conceived structure and highly accessible framework has the capacity not only to inform, but to transform organizations and those who work in them. Knowledge Management and Organizational Competence Ron Sanchez Oxford University Press | 2003 Submitted by albena Today's management thinking is centered on two fields: knowledge management and competence-based approaches to strategic management. Drawing on research by noted scholars in the fields, this volume will provide new theoretical impetus for management researchers, while suggesting useful new methods and tools for practitioners. Business Intelligence for the Enterprise Mike Biere Prentice Hall PTR | 2003 Submitted by albena Creating Knowledge-based organizations J. Gupta, S Sharma Idea Group publishing | 2004 Submitted by albena The Frid Factor - A Pragmatic guide to building a knowledge management program R. Frid R. Frid | 2002 Submitted by albena Information and Communications Technology for Competitive Intelligence Dirk Vriens Idea Group publishing | 2004 Submitted by albena Intelligent Enterprises of the 21st century J. Gupta, S Sharma Ball Idea Group publishing | 2004 Submitted by albena Inventing the organizations of the 21st century Thomas Malone, Robert Laubacher, Michael Scott Morton The MIT Press | 2003 Submitted by albena Knowledge management in the Intelligence enterprise Edward Waltz Artech House Inc | 2003 Submitted by albena Knowledge networks - Innovation through communities of practice Paul Hidreath, Chris Kimble Idea Group publishing | 2004 Submitted by albena Organizational knowledge in the making - how firms create, use and institutionalize knowledge Gerardo Patriotta Oxford University Press | 2003 Submitted by albena Organizing Business Knowledge: the MIT process handbook Thomas Malone,Kevin Crowston, George Herman (eds) The MIT Press | 2003 Submitted by albena Reasoning about knowledge R.Fagin, J. Halpern, Y Moses, M. Vardi The MIT Press | 2003 Submitted by albena Sharing expertises - beyond knowledge management M.Ackerman, V. Pipek, V. Wulf (eds) The MIT Press | 2003 Submitted by albena The Manager's guide to competitive intelligence John McGonagle, Carolin Vella Green Wood Press | 2003 Submitted by albena The value factor - how global leaders use information for growth and competitive advantage Mark Hurd, Lars Nyberg Bloomberg | 2004 Submitted by albena Thinking beyond technology: Creating New Value in Business Joseph DiVanna Palgrave MacMillan | 2003 Submitted by albena Knowledge management strategies Jerry Honeycutt Microsoft Press | 2000 Submitted by albena Cognition in a Digital World Heere van Oostendrop (eds) Lawrence Erlbaum Associates | 2003 Submitted by albena Knowledge and Information technology management: human and social perspective A. Gunasekaran, O Khalil, S Rahman Idea Group publishing | 2003 Submitted by albena Understanding Intelligence Rolph Phaifer and Christian Scheier The MIT Press | 2001 Submitted by albena Knowledge management handbook Jay Liebowitz CRC Press | 1999 Submitted by albena Creating the Discipline of Knowledge Management : The Latest in University Research Michael Stankosky Butterworth-Heinemann | 2005 Submitted by albena Systemisches Wissensmanagement Helmut Willke UTB | 2001 Submitted by johann Valuable general overview on KM with comments on the knowledge society. The book includes also practical examples and case studies about applied knowledge management in consulting, investment banking, financing and banking and enterprise cooperation. Einführung in das systemische Wissensmanagement Helmut Willke Carl-Auer Verlag | 2004 Submitted by johann Compact introduction text. Working Knowledge - How organisations manage what they know Thomas H. Davenport, Laurence Prusak Harvard Business School Press | 2000 Submitted by terry This book deals with the subject of knowledge and the challenge of knowledge management, the knowledge generation, knowledge codification and coordination, knowledge transfer, technologies for knowledge management, knowledge management projects in practice, and finally the pragmatics of knowledge management. Knowledge Unplugged Jurgen Kluge, Wolfram Stein, and Thomas Licht Palgrave Macmillan | 2001 Submitted by terry This volume announces the results of a major survey of knowledge management practice within some of the most influential companies in the world, by an influential management consultancy group. The McKinsey Knowledge Management team interviewed top executives and also investigated how far their plans were implemented in practice, in 40 companies in the US, Europe and Japan. In many companies they discovered a significant gap between the vision at the top and the reality on the shop floor. This book draws together their findings and presents a practical guide to improving knowledge building and sharing at all levels within an organization, illustrated with case studies of best practice and common pitfalls. Learning to Fly: Practical Knowledge Management From Leading and Learning Organizations Chris Collison, Geoff Parcell Capstone Publishing Ltd. | 2004 Submitted by terry This book defines what knowledge management is and what it is not. It loooks at knowledge managment as a holistic model and not just the sum of different parts. It concentrates on getting the environment right and examines tools and techniques to help us do so. Stress is placed on learning from peers and finding the right people to help leverage what we know, to capture knowledge and to plan for the future. Thinking for a Living Thomas H. Davenport Harvard Business School Press | 2005 Submitted by terry In this book, Thomas Davenport argues that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy-and so they require different management techniques to improve their performance and productivity. Based on extensive research involving over one hundred companies and more than six hundred knowledge workers, "Thinking for a Living" provides rich insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel. Davenport identifies four major categories of knowledge workers and presents a unique framework for matching specific types of workers with the management strategies that yield the greatest performance. The Only Systainable Edge: Why Business Strategy Depends on Productive Friction and Dynamic Specialization John Hagel III, John Seely Brown Harvard Business School Press | 2005 Submitted by terry In "The Only Sustainable Edge", renowned business thinkers John Hagel and John Seely Brown argue that the only sustainable advantage in the future will come from an institutional capacity to work closely with other highly specialized firms to get better faster. Enabled by the emergence of global process networks, firms will undergo a three-stage transformation: deepening specialization within firms; mobilizing best-in-class capabilities across enterprises; and, ultimately, accelerating learning across broad networks of enterprises. The Complete Idiot's Guide to Knowledge Management Melissie Rumizen Alpha Books | 2002 Submitted by terry Knowledge sharing is power to the smart company. This book shows how to successfully implement and utilize knowledge management in any size company group Knowledge Management: The Definitive Resource for Professionals - Paperbask Series Harvard Business Review | 1998 Submitted by terry The eight articles in Harvard Business Review on Knowledge Management highlight the leading-edge thinking and practical applications that are defining the field of knowledge management. The Harverd Paperback Series also includes Peter Drucker's prophetic "The Coming of the New Organization" and "Ikujiro Nonaka's Knowledge-Creating Company". Enabling Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge and Release the Power of Innovation Georg von Krogh, Kazua Ichijo, Ikujiro Nonaka Oxford University Press Inc., USA | 2000 Submitted by terry The authors stress that knowledge creation must be more than the exclusive purview of one individual--or designated "knowledge" officer. Indeed, it demands new roles and responsibilities for everyone in the organization--from the elite in the executive suite to the frontline workers on the shop floor. Whether an activist, a caring expert, or a corporate epistemologist who focuses on the theory of knowledge itself, everyone in an organization has a vital role to play in making "care" an integral part of the everyday experience; in supporting, nurturing, and encouraging microcommunities of innovation and fun; and in creating a shared space where knowledge is created, exchanged, and used for sustained, competitive advantage. Knowledge Management in Theory and Practice Kamiz Dalkir Butterworth-Heinemann Ltd | 2005 Submitted by terry In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behaviour, change management, and information science into a three-level approach to understand Knowledge Management from the individual, community, and organization levels. Strategic Management and Organisational Dynamics: The Challenge of Complexity Ralph D. Stacey F.T. Prentice Hall | 2002 Submitted by terry In his book, Ralph Stacey continues to question the view that organisations operate and succeed in relatively stable environments. He argues that in order to succeed in uncertainty and continual change, organisations need to create new perspectives and learn from the chaos within which they operate. This edition continues to focus on this radically different approach to strategic management. The central tenets of this approach have to do with unpredictability and the limitations of control, and therefore it argues against the rational models of planning and control covered in other strategy textbooks. This is done by emphasising the importance of narrative, conversation and learning from one's own experience as the central means by which we can gain understanding and knowledge of strategy in organisations. The Paradox of Control in Organizations (Complexity & Emergence in Organizations S.) Philip J. Streatfield Routledge,an imprint of Taylor & Francis Books Ltd | 2001 Submitted by terry In this book, Philip Streatfield reflects on his own experiences as a manager to explore the question of who, or what is "in control" in an organization. Adopting the perspective of complex responsive processes developed in the first two volumes of this series, the author takes self-organization and emergence as central themes in thinking about life in organizations. He focuses on the tension between spontaneously forming patterns of conversation, and intentional actions, arguing that the order of organizations emerges through a combination of collective interaction and individual intentions. The argument is developed by considering the day-to-day experiences of life in a large pharmaceutical organization. Complexity and Innovation in Organizations Jose Fonseca Routledge, an imprint of Taylor & Francis Books Ltd | 2001 Submitted by terry People in organizations often speak of innovation as if it were the ultimate new idea, one that would finally deliver them from the pressures of competition if they could only make the right choice. Since they believe that innovation is the realization of a rationally chosen goal, it is difficult to explain, even to themselves, why they never reach this promised land, and must keep innovating. From the perspective of rational choice, one can only conclude that failure to identify an innovation in advance is due to incompetence, and this inevitably leads to frustration and anxiety. "Complexity and Innovation in Organizations" takes a different approach. Innovation is shown to be simply a new patterning of our experiences of being together, as new meaning emerging from ordinary, every-day work conversations. Viewed from a complex responsive processes perspective, innovation feels less menacing and becomes a challenging, exciting process of participating with others in the evolution of work. Changing Conversations in Organizations: A Complexity Approach to Change (Complexity & Emergence in Organizations S.) Patricia Shaw Routledge,an imprint of Taylor & Francis Books Ltd | 2002 Submitted by terry This book draws on the theoretical foundations laid out in earlier volumes of this series to describe an approach to organizational change and development informed by a complexity perspective. It sets out to make sense of the experience of being in the midst of change. The author focuses on the essential uncertainty of participating in evolving events as they happen and inquires into the creative possibilities of such participation. Most methodologies for organizational change are firmly rooted in systems thinking, as are many approaches to process consultation and facilitation. This book questions the way such thinking suggests that we can choose and design new futures for our organizations in the way we often hope. Facilitating Organization Change: Lessons from Complexity Science (Practicing Organization Development S.) Edwin W. Olsen, Glenda H. Eoyang Jossey Bass Wiley | 2001 Submitted by terry In this book the authors explain how, rather than focusing on the macro "strategioc" level of the organization system, the complexity theory suggests that the most powerful change processes occur at the micro level where relationship, interaction and simple rules shape emerging patterns. Details of how the emerging paradigm of a CAS affects the role of change agents and tells how you can build the requisite skills to function in a CAS Provides tips for thriving in that new paradigm "Olson and Eoyang do a superb job of using complexity science to develop numerous methods and tools that practitioners can immediately use to make their organizations more effective." ----Kevin Dooley, Professor of Management and Industrial Engineering, Arizona State University Dialogue and the Art of Thinking Together: A Pioneering Approach to Communicating in Business and in Life William Issacs Bantam Doubleday Dell Publishing Group | 1999 Submitted by terry This book emphasizes the importance of a successful dialogue to successful business operations, explaining how the "art of thinking together" can be used to create a communication bridge in organizations and communities. Knowledge Management Dr. N. Nagarajan ICFAI University Press | 2004 Submitted by terry To meet the demands of a wider audience, it was felt appropriate to publish selected papers presented by the delegates at BECON 2003. This series of six volumes addresses this need. Two volumes were devoted to each sub-theme. Knowledge Management (KM) is one of the topics suggested under human resource management for BECON 2003. Sixteen papers, including a prize winning one, were received on this topic. Almost all of them have dwelt at length on the conceptual aspects like definition/meaning of knowledge, types of knowledge, and KM. One has gone beyond KM, and presented Idea Management (IM). Consequently, the contents have a high academic flavour. In fact, five papers have presented diagrammatic models. Based mainly on the treatment of the subject, twelve papers were selected from them for inclusion in this volume. Knowledsge Leadership - The Art & Science of the Knowledge-based Organization Steven Cavaleri & Sharon Seivert with Lee W. Lee Elsevier Butterworth-Heinemann | 2005 Submitted by terry This book deals with the topic of knowledge management. More specifically, it asks the questions of why we should care about knowledge, how to become a better leader, how to put knowledge into action, how to develop pragmaic knowledge, and how to lead fast knowledge-based organizations, just to mention a few. The New Knowledge Management : Complexity, Learning, and Sustainable Innovation Mark W. McElroy KMCI Press | 2003 Submitted by terry This book focuses on the science of complexity (theory) which presents us with a completely different metaparadigm. Through this lens the world of organization is seen as a system held far from equilibrium, at the edge of chaos, by the paradoxical dynamic of competition and self-organizsing cooperation. In this fundamentally paradoxical world, the links between actions and their long-term outcomes is lost, and what remains predictable is the system dynamic and the archetypal behaviour it produces: predictability is possible at the general level but not the specific, the opposite of the conclusion reached with the aid of conventional management thinking.